Last updated: 15/08/2025
At FrostiqStudio, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or make a purchase from our website frostiqstudio.in.
By using our website, you agree to the collection and use of information in accordance with this Privacy Policy.
1. Information We Collect
When you visit our site or place an order, we may collect the following information:
a) Personal Information
- Name
- Email address
- Phone number
- Billing and shipping address
b) Payment Information
- We do not store or process your card or UPI details.
- Payments are securely processed by our third-party payment gateway Razorpay.
- Razorpay may collect payment details as per its privacy policy.
c) Technical Information
- IP address
- Browser type
- Device information
- Pages visited and interaction data
2. How We Use Your Information
We use the collected information to:
- Process and fulfill your orders
- Communicate order updates and support requests
- Improve our website and customer experience
- Prevent fraud and ensure secure transactions
- Comply with legal and regulatory requirements
3. Payment Processing (Razorpay)
All payments on our website are processed securely through Razorpay.
- Razorpay may collect and store payment-related data in accordance with its own privacy policies.
- We recommend reviewing Razorpay’s Privacy Policy for more details.
- We do not have access to your complete payment credentials.
4. Sharing of Information
We do not sell, rent, or trade your personal information.
We may share your information only with:
- Payment processors (Razorpay)
- Shipping and logistics partners
- Legal or regulatory authorities, if required by law
All third parties are obligated to keep your information secure and confidential.
5. Data Security
We implement reasonable security practices to protect your personal data from unauthorized access, misuse, or disclosure.
However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.
6. Cookies & Tracking Technologies
Our website may use cookies and similar technologies to:
- Improve site functionality
- Analyze traffic and user behavior
- Enhance your browsing experience
You can disable cookies through your browser settings, but some features of the site may not function properly.
7. Your Rights
You have the right to:
- Access the personal data we hold about you
- Request correction or deletion of your data
- Withdraw consent for marketing communications
To exercise these rights, contact us using the details below.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:
Store Name: FrostiqStudio
Email: support@frostiqstudio.in
Phone: 7999800443
Address: B/15, Old Rajendra Nagar, Raipur, Chhattisgarh